Return Policy and Shipping
At Honey Threads Boutique, we want you to love what you ordered! If something isn't quite right, we're here to help.
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Timeframe: You have 7 days from the date you receive your order to initiate a return.
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Condition: Items must be unused, unwashed, and in the same condition you received them, with all original tags and packaging intact.
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Process: To start a return, please contact us at shophoneythreadss@gmail.com with your order number and the item(s) you wish to return.
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Once we receive and inspect your returned item(s), we'll issue a store credit for the full purchase amount.
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Use: Store credits can be used on any future purchase.
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Note: Store credits are non-transferable and cannot be exchanged for cash.
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At Honey Threads Boutique, we strive to ensure your order reaches you promptly. Once your package is in the hands of our trusted carriers, USPS or UPS, we no longer have control over delivery times. While we understand delays can be frustrating, we are not responsible for any shipping delays or lost packages once they are with the carrier.
Please Note:
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Delivery Delays: We cannot guarantee delivery dates. If your package hasn't arrived within the expected timeframe, please contact the carrier directly for assistance
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Lost Packages: If your package is marked as "delivered" but you haven't received it, we recommend checking with neighbors, your local post office, or UPS facility. If it's still unaccounted for, please file a claim with the respective carrier:
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USPS: USPS Help
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UPS: UPS Claims
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